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Contact Us

Please refer to FAQs prior to lodging a request.

We're here to help make your ticket purchase as easy as possible. Whether buying or selling tickets, if you have any question or require any further information please contact us on the details provided below.

If you have an existing order:
Please provide your order number and email address used for purchase.

If you have an event enquiry:
Please provide the event and event city you are wanting to attend.

Email: help@tixsupport.com
Phone (Australia): 1300 111 369
Phone (Outside Australia): +61 2 9199 6667
Postage - Address all correspondence to PO BOX 1272, Sydney NSW 1300, Australia
Legal information - To view our Privacy Policy, click here . To view our Terms and Conditions of use, click here


Customer Service Ticket Support Hours

Standard Operational Hours: 
Monday to Friday: 9am to 7pm AEST / 9am to 8pm ADST
Saturday: 9am to 5pm AEST / ADST
Monday 12 June 2017: 9am to 7pm AEST
Monday 2 October 2017: 9am to 5pm AEST
Closed Sundays and National Public Holidays

Promotional Code

  • If you have a promo code, please enter it here.